MoEngage & SMC Consulting: Powering Brands with Insights-Led Engagement
MoEngage, a leading Insights-led Customer Engagement platform, has announced a
SMC Consulting Supports Cocom in Brussels with EU Digital Covid Certificate
SMC Consulting implemented through N-Allo, a Freshworks’ helpdesk solution product called ‘Freshdesk’, an omnichannel customer support software, to handle questions and issues related to the EU Digital COVID Certificate. Examples of such issues include: missing or incorrect vaccination data of which the vaccinator needs to re-register or correct the vaccination details.
Customer engagement is really important for SME owners
Are you a small business owner who wants to improve customer engagement on their website? If so, you’re in the right place. There are plenty of factors you should consider when attempting to increase traffic and sales through engagement.
When It Comes to Cybersecurity, the Small and Medium Business Community Needs to Do Better
One third of small and medium businesses (SMBs) use free, consumer-grade cybersecurity tools, one fifth maintain no endpoint security, and 43 percent have no cybersecurity defence plans, placing their business-critical assets at risk.
This is a critical oversight. The economic fallout from COVID-19 is a stark reminder that SMBs make up the vast majority of the nation’s businesses at the local level. Small businesses comprise 99.9 percent of all businesses and employ nearly half of all workers.
Long-term impact of #COVID19 on cybersecurity industry
It is clear that whilst efforts are being made to contain the coronavirus, there will be a long-term impact upon society, and therefore a long-term impact upon the cybersecurity industry also. So, having looked at what the short-term consequences could be, Infosecurity now assesses the longer-term impact, and where we could be by the end of 2020.
The move towards remote working will need to be reconsidered, as “education of users is key when looking to keep an organization safe” and while he didn’t believe that this will change too much, the focus of that education will probably be specific towards remote working.