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SMC Consulting
  • Solutions
    • CRM, Sales Intelligence & Automation Solutions
      • Intelligent contact management
      • Sales Engagement and Outreach Automation Solution
      • AI-powered Conversational Intelligence
      • Cloud-Based Communication Solutions
      • Sales Intelligence and Automations Solutions
    • ITSM – IT Service Management
    • Project Management Solutions
      • Project Management Solutions For Product Development
      • Project Management For Infrastructure Projects
    • Workflow Management
      • Workflow Management Consulting
      • Workflow Management Achievements
    • Customer Engagement
      • CRM & Marketing Software Consulting
      • Customer Experience
    • AI Powered Knowledge Management Solutions
    • No-Code Integration & Automation Solutions
  • Products
    • HaloITSM – IT Service Management Tool
    • Freshworks
      • Freshdesk
      • Freshservice ITSM
      • Freshsales
      • Freshmarketer
      • Freshchat
    • Ringover
      • Business Telephony
      • Cadence for Sales Prospecting
      • Empower by Ringover
    • Apollo.io – Sales Intelligence and Automation Solutions
    • Document360 – Knowledge Base Platform
    • Make
  • Apps
    • DocuGen: Your moday.com document generator
    • GDPR Compliance App for Freshdesk
    • Freshsales and Freshservice Synch App
  • About Us
  • News
  • Book A Demo
  • Solutions
    • CRM, Sales Intelligence & Automation Solutions
      • Intelligent contact management
      • Sales Engagement and Outreach Automation Solution
      • AI-powered Conversational Intelligence
      • Cloud-Based Communication Solutions
      • Sales Intelligence and Automations Solutions
    • ITSM – IT Service Management
    • Project Management Solutions
      • Project Management Solutions For Product Development
      • Project Management For Infrastructure Projects
    • Workflow Management
      • Workflow Management Consulting
      • Workflow Management Achievements
    • Customer Engagement
      • CRM & Marketing Software Consulting
      • Customer Experience
    • AI Powered Knowledge Management Solutions
    • No-Code Integration & Automation Solutions
  • Products
    • HaloITSM – IT Service Management Tool
    • Freshworks
      • Freshdesk
      • Freshservice ITSM
      • Freshsales
      • Freshmarketer
      • Freshchat
    • Ringover
      • Business Telephony
      • Cadence for Sales Prospecting
      • Empower by Ringover
    • Apollo.io – Sales Intelligence and Automation Solutions
    • Document360 – Knowledge Base Platform
    • Make
  • Apps
    • DocuGen: Your moday.com document generator
    • GDPR Compliance App for Freshdesk
    • Freshsales and Freshservice Synch App
  • About Us
  • News
  • Book A Demo
Contact Us
Chatbot

Optimisez votre engagement client avec un chatbot en ligne

11 June 2024 No Comments

Dans un monde de plus en plus digitalisé, les attentes

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Engagement client

Customer engagement : les meilleures techniques pour fidéliser

24 May 2024 No Comments

Dans le paysage commercial actuel, où la concurrence est féroce

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Customer experience

Qu’est ce que le customer experience ?

17 May 2024 No Comments

Communément appelée “Customer Experience” ou CX, l’expérience client englobe toutes

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workflow management

Qu’est-ce que le workflow management ?

10 May 2024 No Comments

Concepts de base du workflow management Le management de workflow,

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Project Manager

Quelle est la différence entre un PMO et un project management ?

3 May 2024 No Comments

Dans le monde du travail d’aujourd’hui, la gestion efficace des

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automatisation service client

L’automatisation du service client

30 April 2024 No Comments

Importance de l’automatisation du service client L’automatisation du service client

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SMC consulting Ratio

SMC Consulting specialises in Workflow Management, Data Science and Analytics and Customer Engagement. With over 25 YEARS of experience, servicing large enterprises we have a proven track record in performance, delivery and providing happiness and efficiency to our customers.

Services

  • Project Management Solutions
  • Workflow Management
  • Customer Engagement
  • CRM, Sales Intelligence & Automation Solutions
  • ITSM-IT Service Management
  • AI Powered Knowledge Management Solutions
  • No-Code Integration & Automation solutions

Products

  • HaloITSM - IT Service Mangement Tool
  • Ringover - Business VoIP Solutions
  • Document360 - Knowledge Base Platform
  • Apollo.io - Sales Intelligence and Automation Solutions
  • Freshworks – Maximum Customer Engagement
  • Make
France : +33 9 78 45 02 70
Belgium: +32 2 586 08 36
481 Chau. de Tubize , 1420
Braine-l'Alleud, Belgium
Mon - Fri: 9AM - 5PM

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Discover , the different
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